Q: What exactly does web site migration imply and what does it include?
A: The web site migration service provided by DeepSpace Hosting is totally free and involves transferring all your website files, databases and e–mails from your current provider to your brand–new web hosting account with us. We’ll also update all the configuration settings required for your sites to be completely functional on our leading–edge cloud hosting platform.Our techs are completely capable of transferring just about any site. With years of practical experience behind their backs, they are experts in the specificities of our cloud hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, transferring a custom–built application with many custom libraries is as easy as moving a plain WordPress–based weblog.
Q: How much time will it take for my web site to be migrated over to your platform?
A: We try to perform all website migrations as quickly as possible. Still, we do not have a set time frame for web site migrations. There are certain things that you need to take into account – the very size of your website and the workload of our web site migration staff, etc. We constantly strive to perform each migration in less than 48 hours. With smaller sites, our staff typically manages to finish in less than 24 hours.
Q: Do you require anything from me before you begin transferring my website?
A: We do not require any information that is personal. We will need, however, the login info for your current hosting account as well as the name of the web site that you would like to migrate.
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: Will there be any downtime for my site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the transfer is completed, we will make sure that everything is functioning properly and that the integrity of your web content is not affected prior to informing you that the migration is complete. After that, we will explain to you how to move the domain over to your hosting account with us and how to update your DNS records.
Q: Will my current hosting provider find out that I am leaving them?
A: While we transfer your web content, your hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it make any difference what platform my current provider is using?
A: Yeah. We support all standard Linux–driven hosting platforms. We don’t support Windows–powered web hosting platforms, because we do not provide Windows web hosting solutions ourselves.Additionally, we do not support proprietary website creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.