Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Each ticket that you submit to the tech help and support staff will be attended to in about 60 mins. All popular issues shall be solved immediately. Nonetheless, if the support question you have sent us needs help from a qualified admin technician, we will forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Top–quality Customer Help Service

  • We’ll be working for you round the clock to offer advices and technical support and also to aid you with any difficulty that you may stumble upon while you are organizing your virtual server. We can easily support you with all pre–installed programs, like your OS, server management panel (in accordance with the VPS type) and the Web Control Panel produced completely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Web Control Panel that is available for free with the virtual server, you’ll discover an educational Help section, consisting of everything you should be informed on when organizing your web pages and apps. We have added a range of how–to articles and reviews and video guides that demonstrate the important web site management tasks in an understandable fashion.