1 hour ticket response
Our team of techs is specialized in supplying rapid answers to each of your inquiries. We will review your customer support ticket immediately after it is received and will respond with a solution to the problem within maximum sixty minutes after the technical support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Topflight Support Service
Each member of our client support staff has many years of experience in the shared plans arena and the vast majority of them have been with us for at least five years. They are all ready to respond to all your queries in the most competent manner possible.
An Easy–to–Browse Help Center
In the Web Control Panel you will find an easy–to–browse Help Center section where you can get quick tips on how to use our web hosting services. You can see the answers to your queries in the F.A.Q. section, see more suggestions in the web hosting account administration articles or check out the educational video tutorials.