Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top quality support without delay is our high priority, so we back up each shared plans plan with a one hour ticket solution guarantee. When you present a ticket or post a message, our client tech support crew will do their best to generate the most acceptable solution to your issue and to provide you with help in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of professionals is going to be on–line for you 24x7x365 to answer to all of your questions and to handle any issue that you may have. You can submit a help support ticket from your Web Control Panel or send us an e–mail at any time. Furthermore, on working days, you can easily give us a call or work with the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives a detailed knowledge base that is included in all sections. In each part, you’ll find a Help press button that will load for you a selection of step–by–step tutorials on how to apply a selected function or execute a particular action. Furthermore, we have crafted mini seminar video tutorials so as to get a better idea of the Control Panel’s interface.