Help and support Channels

  • Video Tutorials

  • Video Courses

  • Learn effortlessly easy methods to revise a document or move a database via our group of how to video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center features a long range of Frequently Answered Questions that go over all the elements of our Web Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our customer support is online night and day to respond to your tech inquiries. Expect a solution within up to 60–minute after you have sent the ticket.

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Types of Help and Support

  • Shared Hosting Support

  • Shared Hosting Help and Support

  • If you need guidance supervising your shared plans account, or need more resources for your sites, just let us know and we’ll give you the optimal solution.

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  • VPS Hosting Support

  • VPS Servers Support

  • In case that you have troubles working with your SolusVM admin panel, or with any of the web apps the VPS comes pre–configured with, just let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Assistance

  • We’ll be on duty 7 days a week to give you some help with any given server administration process or to help you enhance the active configuration of your dedicated server.

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