Service Uptime Guarantee
What exactly is contained in the service uptime guarantee and why is it so essential when you decide on your hosting service provider?
The service uptime for every shared hosting account is of crucial importance. If you’re using a web server that has frequent problems and your site is not available for extended periods of time, it is more likely that site visitors won't come back. Provided you have an online store, for instance, this would mean lost clients and much less income. Your internet sites could even get penalized by search engines like yahoo with lower rankings regardless of how good their content is. In order to avoid this type of scenario, it is best to always make certain that the hosting service you receive is stable. This way, the success of your site will depend entirely on its content and your advertising campaigns and won't be affected by hosting-related aspects that you have got no control over.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% server uptime for each and every shared hosting
account on our web servers. We utilize an innovative cloud hosting platform where every part of the web hosting service is handled by an independent group of servers, so if one server fails, the remaining ones in the cluster will take over at once. The cloud platform also cuts down the overall load considerably, and so the website hosting service is far more stable compared to a service by which everything runs on a single machine and your websites will perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to ensure that your sites will stay online no matter what. Hardware and software firewalls guarantee the adequate performance of our web servers in the case of DDoS attacks whereas in the case of any software problem, we have professionals monitoring the servers 24/7.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server from our company, we warrant that the physical server your account is set up on will be functional a minimum of 99.9% of the time. While we can't control what you will do with the Virtual Private Server and what you install on it, we will make certain that the main machine will work 24/7 without any disruptions. Our facilities have redundant Internet providers as well as backup power generators to ensure the continuous work of all servers accommodated there. If there is a problem with any virtual server on the physical one, we've got a team of expert administrators to eradicate it in a very timely manner and to to guarantee the other VPS server
accounts in that hosting server will not be affected. We use only new, thoroughly tested hardware components for the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server
, what offline software or script-driven applications you set up on it or how often you restart it, we can guarantee that it is accessible a minimum of 99.9% of the time. Your hosting server will be situated in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and several Internet providers, so no outages or other infrastructural challenges shall affect the proper work of your websites at any time. Our professional team of system admins will make sure that if your server stops for some reason, it will be restarted right away. In order to avoid any possibility of failures, we are going to give you a web server with new and diligently tested hardware components to be certain that your sites will be up and running no matter what.