Installation and Troubleshooting
Find out more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
When you obtain your own web server, you will have more freedom as to what you are able to install and run compared to a shared hosting account. With a shared service, you have access only to your own account, so you aren't able to install server-side software. Although this is not an issue for the majority of script-driven apps, there are some that have particular requirements and need particular software to be present on the hosting server either for some additional features or for them to work at all. In the event that you have practical experience, you won't have any issues to run the hosting server, but if you don't, you may simply not have the capabilities to handle everything and use the script apps which you want. If this is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any issues that you might come across.
Installation and Troubleshooting in VPS Servers
You can add the upgrade with a couple of clicks whenever you require it and regardless of the VPS servers
package you have chosen. This may be done either during the order process when you think that you'll require help from the very start or at a later time from the virtual private server billing Control Panel in case you have problems with any software on the machine. Our expert administrators can install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you'll be able to use it at any time. The vast majority of tasks take less than that, so the remaining time will be available for the future and you will be able to see it in the billing Control Panel at all times. You could use the upgrade as a separate service or on top of the 30 minutes of custom work which are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could take advantage of our service at any moment in the event that you have a dedicated server
from our company and you can include it in your plan with just a couple of clicks. If you need some custom work on the website hosting server straight away, for example, you can obtain the upgrade alongside the plan during the signup procedure, or you'll be able to obtain it from your billing area in case you need support at some point later. The Installation & You with any task that you cannot do on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you can focus on building your websites without losing time on server maintenance or software problems because our seasoned staff will handle these things for you. You could add the upgrade as many times as you need it and in case some time remains, it shall be listed inside your billing Control Panel, so you'll be able to use it when you need it again.