A lot of people who begin using their very first hosting account, or switch companies, frequently have questions with respect to how certain operations are done or experience complications when setting up different things like emails, website settings, and so on. For this reason, many web hosts have prepared documentation with the most standard questions and issues in order to help their customers get information swiftly and easily. Consequently, the tech support staff representatives can concentrate on real problems that certain customers may be encountering, as the solution for the smaller things will be available online and customers can deal with them without having to get in touch with the technical support staff. Having detailed documentation is very important, especially for new users without any prior experience whatsoever, as the hosting service entails an array of functions and many individuals can become bewildered about what to do. A good information repository can both help you complete the operations that you want and find out how the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
If you have ordered your very first shared hosting package from our company or have moved your website over to us, you will get familiar with our services and our custom-built Hepsia hosting Control Panel very quickly due to the fact that we have prepared a thorough web-based knowledge base where you can find all the information that you could ever need – both general info regarding the web hosting service as a whole and more concrete info about the different features that you can use and the complications that you can stumble upon. The articles themselves are located in two places. The entire article archive is accessible through the Help section of the Control Panel. You can find relevant articles about the different functions in each and every section of the Control Panel as well. You can learn how to accomplish de facto everything, from enabling an .htaccess configuration file to administering an electronic mailing list, and all the articles feature thorough instructions, so you’ll never become confused on account of an ambiguous text. Certainly, if you stumble upon a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our customer care team members 24-7-365.