A 99.9% Server Uptime
The major advantage of creating your own shared hosting platform is that you do not need to be worried about compatibility – you design a given set of software tools in such a manner so as to be compatible with a defined set of hardware parts. The final outcome is something a lot more solid and dependable, since there are much less possible risks of failure. We have built our cloud hosting platform using tried and trusted hardware components as well as a seriously modified version of Security–Enhanced Linux in order to set up a very secure and safe home for your web sites.
That is the reason why, with all our shared plans plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you want to offer a first–rate hosting service, you can rarely count on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure a hypersonic connection speed with the outside world.
And because of this, no matter which data centers you pick: our US located data center, our UK located data center, in our FI located data center, in our Eastern Europe located data center or our AU located data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to curtail all possible risks with our cloud hosting plans and although we offer top–class client support, there are times when the client simply isn’t happy with what we offer. Or he has to migrate to a more powerful hosting solution, such as a VPS server or even a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully pleased, you will receive your money back.
24/7 Technical Support
If you happen to run a hosting firm, your tech support engineers are of supreme importance. This is the reason why we have carefully selected a very skilled group of technicians, each with several years of training behind his back. Thanks to them, our company offers 24x7 support with each of our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All help requests are responded to in less than 60 minutes and our average ticket response time is below 20 minutes!